As always, our top priority is to provide just the right combination of safety and fun with our jet ski rentals. With that in mind, we’ve set a few guidelines for our customers.
Reservation / Cancellation Policy:
Times & Locations
|Jetski Pickup Time
||10:00 AM CST
|Jetski Dropoff Time
||7:00 PM CST
|Pickup & Return Location
31st Street Harbor
3155 S. Lake Shore Dr.
Chicago, IL 60616
- • You must be 21 years old to rent
- • Drivers must be 21 years of age or older
- • Drivers must show a valid driver’s license
- • Clients must have a credit card (with a matching ID) for security deposit
- • All passengers must be a minimum of 42 inches tall
- • We provide life jackets and fun!
Please arrive at your scheduled meet time and location to allow for the right amount of time to check-in for your trip, prepare to get on the water, safety instructions, etc. If you arrive after your meeting time, even if it is at no fault of your own, and we do not have sufficient time to prepare you for your scheduled trip, you will not be issued a refund or be rescheduled for a later time.
48 hour cancellation policy. If you must cancel your reservation and we are notified at least 48 hours prior to your scheduled meet time, we will refund your payment less 15% of the total rental cost. If you cancel for any reason and we are notified less than 48 hours prior to your scheduled meet time, we cannot refund any portion of the payment. All sales inside 48 hours are final and non-refundable.
You may reschedule for another day or time if we are notified at least 48 hours prior to your scheduled meet time. In the event of unfavorable weather, you may reschedule the day of.
You are responsible for any and all damage that occurs to your machine while in your possession. A damage deposit of $1000.00 per ski is required. The damage deposit is collected at the time of your reservation and requires a credit card.